Help center

Shipping and delivery

Most answered questions:

Is it possible to be delivered to my home address if I order in store? View question

Yes!

Please request home delivery to our store team upon your purchase, as if this is not mentioned upon purchase, we will not be able to make it happen.

You will have to pay shipping fees upon purchase. The amount to pay for the shipping fees will depend upon the country of delivery.

 

The cost of what is paid for in store corresponds to the shipping fees, and not the customs fees.

Our shipping fees never include customs fees.

Customs fees are separate and are to be paid upon arrival of the parcel in your home country.

If your order is to be delivered to a country where we do not have physical stores in, therefore other than in (France, Belgium, UK, Italy and Spain), you will most likely have to pay customs fees.

The amount you will have to pay for customs fees is solely dependent on each country and its regulations, therefore we are unable to inform you of the exact amount you will have to pay.

Jimmy Fairly will not refund the customs fees paid to release your order from customs in any case.

Do you ship internationally? View question

Yes! 

Please bear in mind that you will have to pay shipping fees upon purchase. The amount to pay for the shipping fees will depend upon the country of delivery. Your shipping fees will be stated prior to payment when placing your order on our website or mentioned to you by our store teams.

 

The cost of what is paid for on our website or in-store corresponds to the shipping fees, and not the customs fees. 

 

Our shipping fees never include customs fees. 

 

Customs fees are separate and are to be paid upon arrival of the parcel in your home country. 

 

If your order is to be delivered to a country where we do not have physical stores in, therefore other than in (France, Belgium, UK, Italy and Spain), you will most likely have to pay customs fees.

 

The amount you will have to pay for customs fees is solely dependent on each country and its regulations, therefore we are unable to inform you of the exact amount you will have to pay. 

Jimmy Fairly will not refund the customs fees paid to release your order from customs in any case.

Do you still have a question?

Contact us by email.

Lucas and his team are there to answer you.

Contact us by WhatsApp.

Monday to saturday 9:30am to 6pm